TERMS AND CONDITIONS

These general terms and conditions will apply to all orders placed on
Astrid & Antoinette via its website (www.astridantoinette.com).
By placing an order, you agree to the applicability of these Terms and Conditions.

COMPANY INFORMATION

Astrid & Antoinette is a Dutch company.
The complete contact details of Astrid & Antoinette can be found below:

Atelier Astrid Antoinette
Langestraat 36a
9671 PH Winschoten
Nederland

E-mail: info@astridantoinette.com (24 hours a day)

VAT ID

KvK-number: 77063619

Sales tax identification number: NL003273338B95

YOUR DETAILS

Please, provide us with your details correctly and completely, such as your name, your e-mail address and shipping address in accordance with the instructions. You are responsible for the correctness of the details provided by you.

Astrid & Antoinette will only use your details in the manner as indicated in the privacy statement, which you may refer to on its website.

PRICE AND PAYMENT

The price quoted in the website at the moment of placing an order is the total price including applicable taxes and charges. Delivery costs shall be added to the price of the products and are indicated separately on the order form.

ORDER PROCESSING AND SHIPMENT

Astrid & Antoinette will make every effort to process and deliver your order as well and as quickly as possible after receiving your full payment.
If your order has to be delivered outside the European Union, it is possible that the country in question will charge additional levies such as import tax. Astrid & Antoinette has no influence or control over such levies and will therefore not be able to inform you. Before placing such an order, you must check yourself whether the items ordered by you can be exported to or imported in the country in question and what the costs might be.
We take great care to ensure that its products are shipped correctly and completely. Should you unexpectedly receive incomplete or damaged products, please contact us immediately.

Quality

Astrid & Antoinette makes every effort to show its products on its website as precisely and completely as possible. However, there might be differences (such as colour differences) between the picture of the product on the website and the product delivered to you. Should you believe that the delivered product is not the same as the product shown on the website, feel free to return the product. We are happy if you are happy.
The products we select meet the quality standards that you may expect. However, we expressly point out that these products have been designed from the point of view of their aesthetics. The life span of our products also dependents on the frequency of use and the level of care. Our products are made from the materials indicated in the website. For an optimum life span and for maintaining the quality, it is important that you observe any washing instructions.